Experience the best of Gatlinburg at Embassy Suites by Hilton Gatlinburg Resort. Enjoy spacious suites, indoor and outdoor pools with a slide, free breakfast, and breathtaking views of the Smoky Mountains. Perfect for families and nature lovers alike!
Visitors appreciate the family-friendly atmosphere, convenient access to local attractions, and attentive service, while noting some room for improvement in bedding comfort and pool maintenance.
GoHotelly doesn't process bookings — we open this property on each partner so you can compare live rates, cancellation rules and loyalty perks side by side.
Some links are affiliate — if you book, GoHotelly may earn a small commission at no extra cost to you. Read the full disclosure.
Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Embassy Suites by Hilton Gatlinburg Resort is a premier destination for families and travelers looking for a unique blend of comfort, convenience, and adventure. Nestled in the heart of Gatlinburg, Tennessee, this hotel boasts a remarkable rating of 4.5 and is ideally located just half a mile from the vibrant downtown area, filled with shops, restaurants, and local attractions.
The resort offers an array of amenities that cater to guests of all ages. Families will particularly love the expansive indoor and outdoor pool area, featuring fun water slides that keep children entertained for hours. The serene setting with views of the lush forest adds a touch of tranquility, making it the perfect spot to unwind after a day of exploring the stunning Great Smoky Mountains National Park.
Customer reviews highlight the hotel’s exceptional customer service. Guests consistently praise the warm and friendly staff, who go above and beyond to ensure a pleasant stay. As one guest noted, the personal attention and effort from the team at Embassy Suites make it feel like a home away from home. The large, clean suites offer the perfect retreat for families, complemented by beautiful views from private balconies that invite guests to relax and enjoy nature.
Dining is a delightful experience at the Embassy Suites. A complimentary made-to-order breakfast is a standout feature, where guests can savor customized omelets, fresh fruits, and more. Additionally, an evening reception adds a nice touch, allowing guests to unwind with snacks and drinks without venturing out. With affordable room service options available, families can enjoy meals in the comfort of their suites, further enhancing the convenience of their stay.
For those seeking adventure, the surrounding area offers endless opportunities for outdoor activities such as hiking, zip-lining, and visiting local attractions like Ripley’s Aquarium of the Smokies and Anakeesta. With a location that allows easy access to everything Gatlinburg has to offer, guests can spend their days exploring and return to the relaxing embrace of the Embassy Suites at night.
Whether it’s watching bears wander by from the balcony or enjoying the cozy fire pits that quickly become a family favorite, the Embassy Suites by Hilton Gatlinburg Resort promises an unforgettable experience. With its combination of modern amenities, stellar customer service, and prime location, it truly stands out as one of the best hotels in the area, making it a top choice for both returning guests and newcomers alike.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
We loved this place. Pool was soo nice for afternoons after early am hikes. Kids loved the slide. The pool faces the forest which is really nice and relaxing. Also gives it a nice cool breeze when it’s warm out they also have a waitress from the restaurant that comes around to bring drinks and food so you don’t even have to leave the hotel and fight the downtown parking mess to get lunch or even dinner which we did several times. Food is decent. Their waitress is so sweet. We would definitely stay here again. Location is really close to most of the hikes that we were interested in and far enough away from town that it’s not crazy.
Excellent location, about half a mile from Gatlinburg shops. The indoor and outdoor pool was very nice, the kids loved going down the water slide. We were looking forward to the lazy river, but it was closed for repairs. But we will definitely be back next time! On our first night there we saw 2 black bears meandering down the creak from our balcony! What an experience. Service was great, everyone was super friendly! Thanks for the great experience and southern hospitality!
I wish I could give more than 5 stars because this hotel deserves it. This was one of the best hotels I have stayed at in a very long time. The customer service here a lone will make you want to return The entire staff was very friendly, warm and welcoming you don't see this type of customer service anymore. The rooms are big and CLEAN. The building is beautiful. My little one is 3 so we didn't get a chance to go in the outdoor pool which has a slide and lazy river. However we did get into the kids pool that's indoors and loved it. The location is perfect maybe a 5 minute drive to the main strip . My only Con would be is when I arrived I went to the hotel that's located in the front which is the Hampton Inn I think you'll need a better sign especially because I was told it happens often. But that wasn't a big deal at all. And in the kiddy pool there are a lot of these little bugs I think it's because of the doors and windows being open but that didn't stop us from having fun. Book this hotel you will not be disappointed
Embassy Suites Gatlinburg offers a lot for families—beautiful, secure grounds with a relaxing lazy river, indoor and outdoor zero-entry pools, hot tub, and cozy fire pits that quickly became a family favorite. The free breakfast is a highlight, with made-to-order omelets, plenty of fresh fruit, and an evening snack reception that adds a nice touch. However, the beds were surprisingly uncomfortable, and we heard several other guests mention the same issue. Also, while some staff members were helpful, a few seemed annoyed by guest interactions, which took away from the welcoming atmosphere you'd expect from a resort. Overall, the setting and amenities are fantastic for families, but a few hospitality improvements would make the experience much better.
Had a fantastic experience here. The hotel is beautiful, the pool slide kept the kids entertained when we weren't exploring the park, plenty of places to hang out. Room service prices are more affordable than eating at many of the restaurants nearby. We had a suite with a balcony and it was so worth it. Mountain view and we saw bears down in the creek the first evening we were there. Breakfast was delicious and plenty of options. It's close enough to the main drag that you can walk, but there's also a $10 parking lot down the road if you don't want to. Absolutely will stay here again.
Kaylee was able to accommodate all our requests. She was able to switch our room after our first night. That kind of customer service should be rewarded! Hotel is clean and kid friendly. Location was nice as well, because if you get a room with a pool view you are about to enjoy some spectacular views of the Smokey Mountains! We had a great time!
It's absolutely my favorite place to stay in Gatlinburg, TN Great location with easy access to all Gatlinburg has to offer. Great staff who go above to accommodate all your vacation needs. I stay here several times a year since they opened, and my family from NJ will be coming for their 2nd time this August. Great breakfast for all guests who stay no charge. Happy hour every night. They have indoor and outdoor pools with a lazy river and slides. It sits next to a beautiful creek that flows next to it. Corn hole boards, fire pits, A must stay
Based on sightseeing, recreation, and getting around
Curated spots travelers usually pair with a stay in Tennessee. Distances are rough real-world times, not straight-line.
1 reviews United States
43,678 reviews 88 River Rd, Gatlinburg, TN 37738, United States
15,855 reviews 576 Parkway, Gatlinburg, TN 37738, United States
Hand-picked alternatives with a comparable feel, size and price band.
Discover The Mast Farm Inn, a charming historic inn nestled near Pisgah National Forest. With spacious accommodations, delightful ...
Experience a stay at AC Hotel Dayton, where modern design meets exceptional service. Enjoy spacious rooms, a rooftop bar with brea...
Experience unparalleled hospitality at Canyons Boutique Hotel. Enjoy beautifully appointed rooms, complimentary bikes, and a welco...
Discover the Trilogy Hotel Montgomery, Autograph Collection, where warm hospitality meets modern comfort. Enjoy a perfect downtown...
Discover the historic Fort Harrison Inn, a peaceful retreat with spacious rooms, complimentary breakfast, and friendly service. Lo...
Experience the charm of Kempton Hotel, where history meets warm hospitality. Located in Terry, MT, our 4.5star hotel offers a gen...
Discover Sequoia Inn, a cozy hotel in Hanford with a 4.1star rating. Enjoy friendly service, free WiFi, complimentary breakfast,...
Discover The Cottages Hotel, a recently renovated gem in Menlo Park, CA. Enjoy cozy accommodations, peaceful gardens, refreshing b...
Experience modern comfort and exceptional service at Alsace Hotel Los Angeles. Enjoy our outdoor pool, fitness center, and conveni...
Discover La Maison Hotel, a charming 4.8rated retreat in Palm Springs. Enjoy a peaceful adultonly atmosphere with luxurious room...
Short, honest notes are more useful than long ones. A few sentences about what worked, what surprised you, and who the hotel is best for will go a long way.
